Effective Date: 4/23/2026
At Nell McCallum & Associates, Inc., we are committed to protecting your privacy. This SMS Privacy Policy explains how we collect and use your mobile information for professional court reporting and litigation support services.
1. Information Collection and Consent
We collect your mobile phone number only when you voluntarily provide it to us, such as through our online scheduling forms, business business cards, or engagement agreements. By providing your number and opting in, you consent to receive text messages for the following purposes:
- Scheduling & Reminders: Confirming deposition dates, times, and locations.
- Case Updates: Notifications regarding transcript delivery or exhibit status.
- Two-Way Communication: Direct contact with our staff for administrative inquiries.
2. No Sharing of Personal Information
Nell McCallum & Associates, Inc. does not sell, rent, or lease your mobile information to third parties.
- Crucially, mobile information and opt-in data will not be shared with any third party or affiliate for marketing or promotional purposes.
- We may only share your information with trusted service providers strictly to facilitate the delivery of our messages to you (e.g., our SMS platform provider) or when required by law.
3. Your Choices (Opt-Out)
You have the right to stop receiving text messages at any time.
- To opt out, reply “STOP” to any text message you receive from us.
- After opting out, you may receive one final confirmation message. You will no longer receive texts unless you opt back in.
- For help, reply “HELP” or contact us at 409-838-0333.
4. Message Frequency and Rates
Message frequency varies based on your active cases and scheduling needs. Standard message and data rates may apply depending on your mobile carrier and plan.
5. Your Choices (Opt-Out)
We implement industry-standard security measures to safeguard your information. However, please avoid sending highly sensitive or confidential case data via standard SMS, as it is not an end-to-end encrypted medium.
